Welcome to Nirvana Horizon. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our software development, consulting, and digital technology services. By using our website or engaging our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, request a quotation, subscribe to our services, or engage us for a project, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Billing information
- Project requirements
- Business information
- Any documents or files you voluntarily provide
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Pages visited
- Date and time of access
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Respond to enquiries and support requests
- Prepare quotations and proposals
- Deliver software development services
- Manage client projects
- Improve our website and services
- Provide technical support
- Process invoices and payments
- Send important service updates
- Maintain security and prevent fraud
- Comply with legal obligations
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to safeguard your information, including:
- Secure servers
- Encryption where appropriate
- Firewalls
- Access controls
- Password protection
- Regular software updates
- Security monitoring
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Fulfil contractual obligations
- Resolve disputes
- Meet legal, accounting, and regulatory requirements
- Maintain business records
When information is no longer required, it will be securely deleted or anonymised where appropriate.
International Data Transfers
Depending on the nature of our services, your information may be processed or stored in countries outside your place of residence. Where required, we implement appropriate safeguards to protect your personal information during international transfers.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data in a portable format
To exercise any of these rights, please contact us using the details provided on our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children under the applicable age of consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be published on this page with a revised effective date.